Legal Notice

1. Website Publisher

The website shop.agentorie.com is published by:

Trade name: Agentorie
Status: Sole proprietorship (company incorporation in progress)
SIRET: 521 633 784 00033
Address: 30000 Nîmes, France
Email: contact@agentorie.com
Publication Director: Mr. Borgey
EU VAT Number: [To be completed if applicable]

2. Hosting

The website is hosted by:

Host: SiteGround Spain S.L.
Address: Calle de Prim 19, 28004 Madrid, Spain
Phone: +34 91 829 71 24
Website: www.siteground.com
Server location: European Union (ISO 27001 certified data centers)

3. Intellectual Property

All content on the shop.agentorie.com website (texts, images, logos, graphics, icons, software, databases, site structure) is protected by French and international intellectual property laws, including:

The French Intellectual Property Code (articles L.111-1 et seq.)
European Directive 2001/29/EC on copyright
The Berne Convention for the Protection of Literary and Artistic Works

Any reproduction, representation, modification, publication, adaptation, or exploitation, in whole or in part, of the site's elements is strictly prohibited without prior written authorization from Agentorie.

The "Agentorie" trademark and associated logo are registered trademarks. Any unauthorized use constitutes infringement subject to criminal penalties (articles L.335-2 et seq. of the French Intellectual Property Code).

3.1 Exceptions

The following are permitted without prior consent:

Brief quotations for informational purposes, with source attribution
Simple hyperlinks to the homepage (excluding framing or deep linking)

4. Use of Artificial Intelligence

The shop.agentorie.com website offers services integrating conversational Artificial Intelligence (AI) technologies, including the virtual assistant "Stella".

4.1 AI System Classification

In accordance with the European Artificial Intelligence Regulation (AI Act - EU Regulation 2024/1689):

Category: Minimal risk AI system (Article 52)
Function: Conversational assistant for information and request collection
Processing: Handled by a third-party AI provider, Data Privacy Framework certified
Deployer: Agentorie

4.2 Transparency Obligations

In accordance with Article 52 of the AI Act and GDPR:

Users are systematically informed that they are interacting with an AI system, not a human
The assistant is clearly identified as a "Virtual AI Assistant"
No attempt is made to conceal the artificial nature of the system
AI-generated content is identified as such

4.3 Data Processing by AI

Conversations with the AI assistant are stored to ensure conversation continuity and improve service quality
Data is automatically deleted after 12 months
Data is not used to train or improve third-party AI models
No profiling or automated decision-making within the meaning of Article 22 of the GDPR is performed
For more information, see our Privacy Policy

4.4 Limitations and Liability

The user acknowledges and accepts that:

The AI may occasionally provide incomplete, inaccurate, or outdated information
AI responses do not in any way constitute legal, medical, financial, or professional advice
The AI is trained on a verified knowledge base but limited to a defined scope
For any important questions or contractual commitments, the user should contact Agentorie directly by email

4.5 Right to Human Intervention

In accordance with GDPR and the AI Act, any user may:

Request to be connected with a human representative at any time
Refuse to use the AI assistant and contact us directly at contact@agentorie.com
Request deletion of their conversations with the AI

5. Liability

Agentorie strives to ensure the accuracy and currency of information published on this website. However, Agentorie cannot guarantee the accuracy, precision, or completeness of the information provided.

5.1 Limitation of Liability

Agentorie disclaims any liability:

For any inaccuracy, error, or omission in the information available on the website
For any damage resulting from fraudulent intrusion by a third party that caused modification of information
For any direct or indirect damage, regardless of cause, origin, nature, or consequence, resulting from access to or inability to access the website
For responses provided by the AI assistant, which are given for informational purposes only

5.2 Force Majeure

Agentorie shall not be held liable in cases of force majeure or events beyond its control, including: technical failures, service interruptions from the host or API providers, cyberattacks.

6. Hyperlinks

The shop.agentorie.com website may contain hyperlinks to other websites. Agentorie exercises no control over these websites and disclaims any liability regarding their content, privacy practices, or availability.

Creating hyperlinks to the shop.agentorie.com website is permitted provided that:

Framing or inline linking techniques are not used
The link does not harm Agentorie's image
The link does not mislead about the nature of the relationship with Agentorie

Agentorie reserves the right to request removal of any link it deems inconsistent with its image.

7. Cookies

The website uses only strictly necessary cookies for service operation:

Chatbot session: Anonymous identifier for conversation continuity (duration: 24 hours)
Theme preference: Remembering light/dark mode (duration: 1 year)

No third-party advertising, tracking, or analytics cookies are used.

For more information, see our Privacy Policy.

8. Accessibility

Agentorie is committed to making its website accessible in accordance with applicable accessibility standards. If you experience any difficulty accessing the site, please contact us for assistance.

9. Applicable Law and Jurisdiction

These legal notices are governed by French law.

In the event of a dispute regarding the interpretation or execution of these terms, the parties shall endeavor to find an amicable solution. Failing amicable resolution within 30 days, the dispute shall be submitted to the competent courts of Nîmes, France.

For consumers in the European Union, you may also have access to the European Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr

10. Contact

For any questions regarding this legal notice, you may contact us:

Email: contact@agentorie.com
Form: Contact page
Mail: Agentorie – 30000 Nîmes, France